The Vancouver Island Health Authority (VIHA), also known as Island Health, is one of the seven health authorities in British Columbia, Canada. Established in 2001, VIHA provides healthcare services to over 800,000 people living in Vancouver Island, surrounding islands, and mainland communities north of Powell River and south of Rivers Inlet. As an organization, VIHA focuses on promoting wellness, preventing diseases, and providing quality healthcare services.
In today’s digital age, email has become an indispensable communication tool in many industries, including healthcare. Email serves as a secure and efficient medium to exchange information and documents among healthcare professionals, patients, and administrative staff. It can facilitate prompt communication, schedule appointments, share medical reports, or circulate internal notifications.
VIHA Email Services Overview
VIHA’s Email Services aim to provide a secure and reliable communication platform for its staff, healthcare professionals, and partners. It is designed to cater to the unique needs of the healthcare environment, ensuring confidentiality, accessibility, and efficiency.
Key Features and Functionalities of VIHA Email
Email Account Setup Process
VIHA IT department manages the email account setup process for new employees. After verification, users receive their login credentials via a secure method, along with instructions on setting up and accessing their new account.
User Interface and Navigation
VIHA’s email interface is designed with user-friendliness in mind. It has a clean, intuitive layout that facilitates easy navigation. Users can quickly access their inboxes, drafts, sent items, trash, and personal folders from the main page.
Email Organization and Folder Management
With VIHA Email Services, users can effortlessly manage their inbox. The system allows users to create custom folders and subfolders to categorize emails. Moreover, users can colour-code emails and flag them for follow-up.
Calendar Integration and Scheduling
One of the key features of VIHA’s email service is its integrated calendar function. It allows users to schedule meetings, set reminders, and view their schedules at a glance. It also supports meeting requests and sharing calendars with others.
Security and Privacy Measures
VIHA takes data security and privacy seriously. The email service comes with encryption capabilities and strong anti-spam filters to protect sensitive information. Also, it complies with the Health Insurance Portability and Accountability Act (HIPAA) standards.
Accessing VIHA Email
VIHA Outlook Application
Navigating VIHA Email Interface
Composing and Sending Emails
When composing a new email, users can add recipients in the “To,” “Cc,” and “Bcc” fields. They can also create contact groups for sending emails to a specific set of people regularly.
Attaching Files and Documents
Users can attach files and documents to their emails by clicking on the “Attach” icon and selecting the desired files. VIHA Email Services support a wide range of file types and sizes.
Formatting Options and Email Templates
VIHA email service provides several formatting options to customize email content. Users can change the font style, size, and colour, add hyperlinks, insert tables, and use bullet points. The service also offers a range of email templates for different types of communication.
Calendar Integration and Scheduling
Users can create new appointments by clicking on the “New Appointment” button on the calendar page. They can set the date, time, and location and add a description for the appointment.
From the appointment page, users can add attendees by entering their email addresses. The system also allows sending meeting requests directly from the calendar. For comprehensive user guides, troubleshooting, and further information, users are encouraged to visit the VIHA IT Support page.